I’m Jessa and you, my dearest customer, get FREE SHIPPING of anything you buy on my site to any address in the United States.
If you get it and it doesn’t fit or isn’t what you thought you would be getting, we include FREE RETURN shipping labels with all clothing automatically. If your package doesn’t have one for some reason reach out via email to me at Jessa@ohjessa.com or via our website messenger feature and we’ll take care of it. We’ll credit your account within two business days if you’d like a refund. We’ll ship a new product back to you as soon as we would any order, usually within 2 business days.
Products have to be in new condition and the return has to be initiated within 30 days. We always ship USPS Priority Mail. If you need some other shipping method shipping costs will be determined by standard rates for the carrier.
Generally, all things on my website are on hand and in stock or it’s something I make myself, I’m not a drop shipper, so most orders ship within 24-48 hours. Often I’m on the road with stock so I may have to your order where I’m at. If something does come up I’ll get in touch and work out what you’d like to do so of course we always reserve the right to cancel an order we can’t fulfill with sincere apologies.
If you order something, you’ll be consenting to receive emails regarding your order as well as requests/reminders to review the products you ordered and your experience so we can continue to improve things for you!
That’s about it for policies and terms and conditions!
Hope you love everything you order
